Computer Service and Repair

 

We provide one of the broadest and most comprehensive local service and sales offerings, providing on-site service for networks, personal computers, printers, and peripherals. We pride ourselves on the customer loyalty and we have earned through years of high-quality personal service. Our comprehensive service offerings include:

  • On-site Service, Support & Upgrades
  • New Systems & Component Sales
  • Network Installation & Support
  • Wireless Access & Security
  • Virus / Spyware Protection & Removal
  • Affordable Maintenance Plans
We provide regular on-site service at $120/hr (8AM-5PM, Monday-Saturday) within Santa Cruz County. Emergency after hours support is also available at $170/hr with a one hour minimum. Our field repair specialists remain on call 24 hours a day, 7 days a week. We strive for same day service and complete customer satisfaction. In-house service is available at out shop Monday through Friday from 8AM-6PM, Saturday 10AM-4PM. Our in-house diagnostic (up to 30 minutes) is a flat fee of $50. In-house labor rates are $95/hr.

Our customer's greatest return on investment comes from the careful design and implementation of a coherent information technology framework. Today's rapid changes in hardware and software technology frequently drive expectations for increased productivity which may not be justified by a necessary prerequisite commitment to careful planning and implementation.

At User-Friendly Computing, we guide our customers through today's minefield of choices and pitfalls to provide them with the proper technology foundation, training, and support. We are a full-service company, providing consulting services, network installation, maintenance, training, support, sales, and service

Our experience in all major network environments, operating systems, and computer hardware helps us guide you towards efficient use of your resources, both by avoiding pitfalls and by identifying new technology to improve productivity.  We strive to keep our customers informed, serviced, and satisfied with the latest in computer technology. At User-Friendly Computing , we place a very high emphasis on careful design of the Information Infrastructure on which our clients rely.

  
 Computers Built, Maintained and Repaired
  • Personal Computers: All PC, Macintosh, and laptop Computers
  • Networks: Server-based (Windows NT/2000/2003/2008, Netware), peer-to-peer LAN, WAN, VPN, messaging, terminal services, remote access, firewall, broadband, and wireless solutions.
  • Peripherals: Upgrades, memory, hard drives, video, multimedia, BlueRay, DVD/CD-RW, multimedia, uninterruptible power, modems, back-up solutions, and more.
  • Internet: Web design and maintenance, Internet implementation, high-speed connectivity and hosting solutions.
  • Consulting: User-Friendly Computing provides professional guidance to you for new computer purchases or network configurations. We also provide on-site professional support to your staff for everyday computer and network issues.
 
 
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