Computer Service and Repair
We provide one of the broadest and most comprehensive local service and sales offerings, providing on-site service for networks, personal computers, printers, and peripherals. We pride ourselves on the customer loyalty and we have earned through years of high-quality personal service. Our comprehensive service offerings include:
- On-site Service, Support & Upgrades
- New Systems & Component Sales
- Network Installation & Support
- Wireless Access & Security
- Virus / Spyware Protection & Removal
- Affordable Maintenance Plans
We provide regular on-site service at
Monday-Saturday) within Santa Cruz County.
Emergency after hours support is also
available at $170/hr with a one hour
minimum. Our field repair specialists remain
on call 24 hours a day, 7 days a week. We
strive for same day service and complete
customer satisfaction. In-house service is
available at out shop Monday through Friday
from 8AM-6PM, Saturday 10AM-4PM. Our
in-house diagnostic (up to 30 minutes) is a
flat fee of $50. In-house labor rates are
Our customer's greatest return on investment
comes from the careful design and
implementation of a coherent information
technology framework. Today's rapid changes
in hardware and software technology
frequently drive expectations for increased
productivity which may not be justified by a
necessary prerequisite commitment to careful
planning and implementation.
At User-Friendly Computing, we guide our
customers through today's minefield of
choices and pitfalls to provide them with
the proper technology foundation, training,
and support. We are a full-service company,
providing consulting services, network
installation, maintenance, training,
support, sales, and service
Our experience in all major network
environments, operating systems, and
computer hardware helps us guide you towards
efficient use of your resources, both by
avoiding pitfalls and by identifying new
technology to improve productivity. We
strive to keep our customers informed,
serviced, and satisfied with the latest in
computer technology. At User-Friendly
Computing , we place a very high emphasis on
careful design of the Information
Infrastructure on which our clients rely.
Computers Built, Maintained and Repaired
Personal Computers: All PC,
Macintosh, and laptop Computers
Networks: Server-based (Windows NT/2000/2003/2008, Netware), peer-to-peer LAN, WAN, VPN, messaging, terminal services, remote access, firewall, broadband, and wireless solutions.
Upgrades, memory, hard drives, video, multimedia, BlueRay, DVD/CD-RW, multimedia, uninterruptible power, modems, back-up solutions, and more.
Internet: Web design and maintenance, Internet implementation, high-speed connectivity and hosting solutions.
Consulting: User-Friendly Computing provides professional guidance to you for new computer purchases or network configurations. We also provide on-site professional support to your staff for everyday computer and network issues.